About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 8
Finance teams struggle to unlock full AI potential amid risks
Thu, 20th Nov 2025
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data analytics
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ai security
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risk & compliance
Over half of finance teams report only partial AI automation, focusing on accuracy and fraud prevention amid reliance on outdated tools and manual tasks.
UK firms warned of legal risk as AI adoption outpaces policy
Thu, 20th Nov 2025
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surveillance
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genai
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ai
UK firms face legal risks as AI use surges, with experts urging urgent adoption of clear policies to prevent discrimination and data breaches.
Quantum error correction emerges as top hurdle for global sector
Thu, 20th Nov 2025
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quantum computing
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software development
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investment
Quantum error correction is now the chief challenge in the global quantum computing sector amid rising investments and acute talent shortages.
Online retailers see Black Friday boost but loyalty lags behind
Thu, 20th Nov 2025
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cx
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martech
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e-commerce
Online retailers see a Black Friday traffic and sales surge, but only 22.6% of new customers return within a year, highlighting loyalty challenges.
Retailers face rising freight costs & tough supply chain test
Thu, 20th Nov 2025
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supply chain
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black friday
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chinese new year
Retailers face rising freight costs and tighter logistics as Black Friday looms, testing supply chain resilience amid demand forecasts and regulatory shifts.
MSI unveils new modular server & AI platforms for data centres
Thu, 20th Nov 2025
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virtualisation
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hyperscale
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edge computing
MSI has launched modular servers and AI platforms with AMD, Intel, and NVIDIA, targeting scalable, energy-efficient data centre solutions for cloud and AI workloads.
SAS earns top marks for customer interaction software leadership
Thu, 20th Nov 2025
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gaming
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cx
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data science
SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.
Australian retailers warned on AI search as duplication soars
Thu, 20th Nov 2025
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cx
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martech
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supply chain
Analysis shows 85% of Australian online retailers' product pages underperform in search, with 49% product description duplication hindering AI-driven discovery.
Fintech groups join forces to boost Greater Bay Area collaboration
Thu, 20th Nov 2025
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fintech
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data science
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ai
Four fintech organisations from Hong Kong and mainland China formed a partnership to boost collaboration and market access across the Greater Bay Area.
AI & contextual intelligence redefine UK customer expectations
Thu, 20th Nov 2025
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data analytics
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cx
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martech
Zendesk's report reveals UK consumers expect faster, personalised service combining AI, data and human insight to solve issues on first contact.
European schools train 12,000 pupils to build AI & startups
Thu, 20th Nov 2025
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robots
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data analytics
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iot
Across ten European countries, 12,000 pupils are learning to build AI solutions and startups to help close the continent's AI skills gap.
AI-powered malware email attacks soar by 131% amid new threats
Thu, 20th Nov 2025
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ransomware
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phishing
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advanced persistent threat protection
Malware email attacks surged 131% in 2025 as cybercriminals harness AI to craft sophisticated phishing and scam campaigns, challenging traditional defences.
Cloudflare outage spotlights systemic risks in cloud resilience
Thu, 20th Nov 2025
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firewalls
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mfa
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advanced persistent threat protection
Yesterday's Cloudflare outage triggered widespread 5xx errors, exposing systemic risks in cloud resilience and sparking calls for stronger multi-cloud strategies.
AI-driven cyber attacks & deepfakes set to surge by 2026
Thu, 20th Nov 2025
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firewalls
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network security
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mfa
AI-driven cyber attacks and deepfakes are set to surge by 2026, with experts warning of faster breaches and rising third-party risks challenging defenders.
US enterprises lose USD $48.1 billion to cyberattack delays
Thu, 20th Nov 2025
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advanced persistent threat protection
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breach prevention
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cybersecurity
US enterprises lost USD $48.1 billion over five years due to delayed cyberattack responses, with average investigations taking 8.6 hours costing nearly USD $9 million yearly.
AI-driven search reshapes digital brand visibility & discovery
Thu, 20th Nov 2025
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digital transformation
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martech
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ai
Conductor's new report reveals AI tools like ChatGPT are reshaping digital brand visibility, with AI-driven search now influencing discovery across key sectors.
UK tech sector wastes GBP £3.06 billion in idle IT skills yearly
Wed, 19th Nov 2025
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ai
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it industry
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skills shortage
UK tech consultancies waste GBP £3.06 billion annually on idle IT skills despite widespread talent shortages affecting 81% of businesses.
Retailers to unify shopping experiences & boost AI by 2026
Wed, 19th Nov 2025
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digital transformation
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cx
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martech
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
New UK director ID rules spark concerns over fraud risk
Wed, 19th Nov 2025
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risk & compliance
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money laundering
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financial crime
New UK rules require company directors to verify identity, but with under 15% compliance, experts warn fraud risks and operational strains on banks loom large.
Business leaders urged to tackle biases in organisational change
Wed, 19th Nov 2025
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workplace culture
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roi
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business transformation
Business leaders are urged to confront cognitive biases affecting decisions in organisational change, favouring better habits and collective input for success.